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LUMVALE SUPPORT

Support for your Lumvale products.

Find product guidance or ask for help with an issue or access question. Choose a product below to open a draft in your email app, then review and send it yourself.

Help & PDF guides

The Help site currently contains Lumvale PDF guides, including how to report a problem from the app and what information accompanies a report.

Browse Lumvale Help

Email support & access assistance

For a general website or access question, email our support intake. Include a short summary and the product, platform and version if known.

Open an email draft

Use a brief description. Omit passwords, access tokens, customer files and regulated data. Share diagnostic information only when you choose to and after checking its contents.

Choose your product.

Your draft includes the product name so your question has the right context. Each product has its own access arrangements; a Lumvale website account does not automatically grant access to other products.

Finance · Invite-only

Lumvale Finance

Finance is invite-only. Sign in with your Finance account, or contact us to discuss access. Your Lumvale website account does not grant Finance access.

Email product supportProduct information

Finance · Access enquiry

Lumvale Tax

Tax is separate from Finance. Contact us to discuss tax workflow requirements and current access options.

Ask about accessProduct information

Governance & risk · Access enquiry

Lumvale Trust

Contact us to discuss your compliance, risk and customer due-diligence requirements and current access options.

Ask about accessProduct information